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HDFC Credit Card Customer Care Number & Email


Customer Service Phone Numbers for HDFC Bank Credit Cards:
Ahmedabad/Baroda/Rajkot/Surat 079-6600 4332
Bangalore/Mysore 080-6622 4332
Chandigarh/Ludhiana 0172-2264 332
Chennai 044-6600 4332
Cochin/Trivandrum 0484-408 4332
Coimbatore 0422-4384 332
Delhi 011-4151 4332
Hyderabad 040-6662 4332
Indore 0731-4074 332
Jaipur 0141-5114 332
Kolkatta 033-2210 4332
Mumbai 022-2856 4332

Communication Address :
Manager, HDFC Bank Cards Division,
PO BOX # 8654
Thiruvanmiyur PO
Chennai - 600 041.


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21 comments:

  1. I want to file a complaint against some members of HDFC :
    Mr. Hari OM (Manager),
    Mr. Deepak,
    Ms Priyanka.

    These people are very arrogant and not helpful at all. I request them to settle the bill amount but the response is too bad and they even don't have the correct address of my home. After providing the correct address they again putting someone else address.
    Now they are even not ready to speak in proper manner and not sending any executive to collect the amount.
    Ms Priyanka said to me that why dont you send your friend in their branch? I dont understand these type of conversation.
    And i dont know what the hell she is talking about.
    So many different peoples are calling me from HDFC from their personal contact number.
    I have even filed a complaint against them on their site as well as at Consumer Court site but so far no action has been taken on this case.

    ReplyDelete
  2. Hi Lavanya,

    We have another post with Details about HDFC Customer Service Information - with the Principal Nodal Officer's contact information. Please check if that is useful to you

    http://customer-service-information.blogspot.in/2013/01/hdfc-bank-customer-care-number-email-id.html

    thanks,
    Customer Service Information Team

    ReplyDelete
  3. I am impressed your blog because your blog words is very impressiveness for business growths so thanks a lot for sharing this

    ReplyDelete
  4. Thank you for given to the beautiful information.

    ReplyDelete
  5. The blog was absolutely fantastic! Lot of great information which can be helpful in some or the other way

    ReplyDelete
  6. Thanks for the nice and helpful information

    Low APR cards

    ReplyDelete
  7. i am applied for creadit card in the month of december,my application number is 13120616571650S2,it got disapproved becouse of present address proof is not in correct format.so i droped my present address proof in thippasandra branch bangalore 3 weeks over.still i didnt get any feedback and not any further process of the card.please help .

    ReplyDelete
  8. Hi ,

    This is Lalit Kumar. i have applied my new credit card last 22 jan 2014 . let me know my new application id number is 2074444386.. I WOULD LIKE TO INFORM TO YOU THAT I HAVE ALREADY HDFC CREDIT CARD . BUT CARD STATUS IS BLOCK I WANT TO ACTIVE THIS CARD . MY OLD CARD NUMBER IS 4346-7810-1292-5699. KINDLY SUGGEST ME NEXT PROCESS HOW CAN I ACTIVE MY OLD CARD.


    WITH REGARD

    LALIT KUMAR

    8882080595

    ReplyDelete
  9. HDFC is the worst bank ever, Know how to treat your customers and have some respect towards them.
    I never wanted a credit card , They sent a credit card and are charging me 300 now for no reason.

    Stop cheating people and make money out of it. There should be an RTI even for these kind of Filthy banks. Arvind Kejriwal are you listening. And the recovery agents think they are dons. Screwed one of them. Went back like a scared cat

    ReplyDelete
  10. Thanks for the nice and helpful information.

    Find more Contact Details Visit here Contact Number

    ReplyDelete
  11. I have HDFC sallary A/c can i convert into saving a/c

    ReplyDelete
  12. hi
    this is anbalagan, I have applied for credit card on past month, but still i did not get that card, but status in approved , what i do?

    ReplyDelete
  13. Hi ,
    This is the second time am writing this mail to you guys am very disappointed with your service, i was promised that i'll definatly get a call from one of your executive but i haven;t got any response from your team .Its almost almost 12-13 days i have submitted all my documents to one executive (Bipin-9716155814) for credit card , he told me that "preeti" will going to process my application. But with this reference no- 14040512363490N1 and app no- CC18363126 i cant see any update. Is this what you do to all your costumers , i applied for credit card because its my sisters marriage i have spent all my saving for this occasion and i dont have any savings with me now and still some shopping needs to be done which is left and 2 days are left what am i suppose to do now i put faith in your company not by choosing any other bank for credit card but see this is what i get in return . please i need a urjent response from any senior over there .
    regards
    nitin raghav
    9810909220

    ReplyDelete
  14. Fund hold (customer id 52701119) sameer khan

    Dear concern,

    My name is sameer ahmad khan. i am customer of your bank. my customer id is 52701119. yesterday my 7400 rs. is hold. due to according to your side any my credit card payment due. i don't have any up dations so kindly cheek is happens. with me. if any payment is due then i am interested for given. first u intimate me how amount is due and send me to any person after that.

    kindly first refund me this my hold amount. other wise i was closed my all account with HDFC BANK. and i am not paying any kind of amount next time. and my salary is not credit with hdfc bank. i am going to other bank with salary account. because of without any conformation my amount is hold. this is not good.

    so kindly this is request to u do something fair with me

    ReplyDelete
  15. i have a hdfc credit card no ending 3384 which will expire on 05/2014,i receive a message from hdfc card that they send me a new card on 22/04/2014 through blue dart courier Awd-42573024340 was pending for delivery then i go to blue dart office with my proper document to receive the card,they show me my card but did not give me.then i call to hdfc customer care they assure me after confirming my name and address next day it will delivered to your home.after 3 days again i call customer care,they replied we have send a mail to blue dart,they confirm it will send you between two days,other wise you call back to customer care.after 3days i again call to customer care they replied you go to blue dart office to receive the card,but they again denied to gave me again i call customer care they advised you go home and it must send to your home but today 09/05/14 hdfc bank send a massage "dear MANAB KUMAR SAMADDAR,your hdfc bank cr card ending 3384 has returned to us.please call customer care for further instruction.This harassment made with us continuously and it causes time and money loss of phone call charge(min 30min) to customer care.

    ReplyDelete
  16. Hello,

    I want settle my credit card outstanding debt. Could anyone of you please help me out. I have an HDFC Platinum Credir Card.

    ReplyDelete
  17. hi,

    HDFC Bank settled one time payment my credit card 9000/- rs but my saving a/c balance 16300 hold for credit card payment. i was payment 16300 & bank says to me your extra amount 7300rs will be refund whiten 7 days, i call to customer care but not response to me . my customer ID 35874016.

    so please take my complete & give my refund amount .
    contact 9881819358

    ReplyDelete
  18. I am Yogesh Mishra, m holding a HDFC Gold CC. I have an issue with the marketing team as I am not getting the rewards points on shopping according to the terms.

    Today I called up customer care but the lady responded very rude. She told me that I should get 2 points on each 150 bugs I spent. But I am not geting the same.
    I request you to plz look into this. I have a Case#14175208598 for the same issue.
    Also I have called customer services 2 days back regarding my credit limit to be increased to 1 lakh as I am using this card from last 2.5 years with the small cr limit. But now I want to enhance this according to my income.

    ReplyDelete
  19. Hi HDFC officers,

    I am struggling to get my phone number, address and email id updated since long time. But its getting rejected because of some non-existing, no-sense reasons. I am levied some late payments because I don't get any alerts of payment, neither on my email nor address and its now more than frustrating.

    Moreover address and email id was never entered correct since beginning. I was also told that I would free movie tickets and other benefits but all those are false promises. I never got the joining bonus points either. Are you guys in some robbery or fraud business than credit card?

    I will discontinue using my credit card anyways but you may need to improve your system anyways. I will also share my experience with as much people as I can.

    ReplyDelete
  20. I want to closed my old HDFC Bank a/c no is 02801140190644 but bank will not ready to closed this a/c
    Regards,
    Shashi Kumar
    9953204120

    ReplyDelete
  21. Hi,
    I am a HDFC Bank Credit Card Holder, after making last payment yesterday received SMS of my current outstanding balance was 11908, then i was shocked after reaching home i checked all the transcations which shows actuall outstanding payment as of today Rs 11749.95, but there is a difference amount of Rs 158.05 which was included in to my account.


    • This month i made international payment through HDFC creditcard sum of amount USD $50 and i got the confirmation SMS from HDFC bank of Rs 3003.25 dated on 01/08/2014 with out service tax.

    • This month i made sundaram foundation through HDFC creditcard sum of Rs 2610 + 2 percent service tax= 2662.25 and i got the confirmation SMS from HDFC Bank of Rs 2662.25 dated on 05/08/2014



    I Called Chennai HDFC Customer care at 10.22pm till 10.32pm and Spoke to Prabhakar regarding outstanding payment/discrepency

    • I gave the details of which was spent by me to Prabhakar, i recieve the SMS of Rs 3003.25 on 01/08/2014 to NYMGO, but as per PRABHAKAR i spent Rs 3047 on 01/08/2014 to NYMGO, if USD rate increased, my payment charge also which will be increased until i receive the statement, and yesterday regarding statement i spoke to PRABHAKAR, as per him its not their problem, its my problem, then he said i have to bear if USD value increase Rs. 70/-, untill i receive statement, then line gets disconnected.

    Then again I called Chennai HDFC customer care at 10.33pm and spoken to Saravanan till 10.40.

    • I gave the above details to Saravanan, and As per Saravanan NYMGO Merchant claimed payment on 05/08/2014 because of that there is a difference amount and rest of Rs 114.75 was service tax as per him, then again i asked Saravanan, regarding the conversation with Prabhakar, he started bluffing, saying that Merchant will take 5 to 21 days to claim their payment, end of the 21st day if USD rate was increaced to Rs 70, i have to pay the same.

    Details of Expense which made as of today details mentioned below.


    HDFC Credit card statement as of today
    Date of Purchase Details of Merchant Amount which i purchased & spended Statement as per HDFC Bank
    31-07-2014 Kumaran Textiles 2878 2878
    01-08-2014 NYMGO $50 3003.25 3047 Confirmation SMS received from HDFC bank sum of RS 3003.25 only)
    05-08-2014 Sundaram Medical Foundation 2662.2 2662.2
    05-08-2014 New Saravanna 3083.5 3083.5
    11-08-2014 Apollo Pharmacy 123 123
    USD Service charge as per HDFC 0 114.3 As per verbal telephonic conversation by HDFC customer care Saravannan on 11/08/2014 at 10.33pm
    Total 11749.95 11908

    Difference Amount of Rs 158.05

    Now i wanted to know clearly why i have to pay more Rs 158.05 and regarding the service tax why they did not include before ?

    Regards,

    ReplyDelete