Dial 611 from your T-Mobile phone or call 1-877-746-0909
*Customer Care representatives are available from 6 a.m. - 10 p.m.,
*Automated account help is available 24 hours a day, 7 days a week.
Quick Dial Numbers:
Check your balance
#BAL# (#225#)
Check how many messages you've used
#MSG# (#674#)
Check your minutes
#MIN# (#646#)
Check your Prepaid or FlexPay minutes (if applicable)
#999#
Toggle your voicemail password on and off
#PWO# (#796#)
Reset your voicemail password to the last 4 digits of your number
#PWD# (#793#)
Online Customer Service pages:
Support web page: http://support.t-mobile.com/welcome
Community Support page : http://support.t-mobile.com/community/community
T-Mobile's Facebook page : https://www.facebook.com/TMobile
T-Mobile's Twitter page : https://twitter.com/tmobilehelp
T-Mobile's Google plus page : https://plus.google.com/+T-Mobile/posts
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